Way back in October, Shift reported that the launch of the controversial toll lanes resulted in a small number of drivers being charged twice for the same trip. Washington State Department of Transportation (WSDOT) officials claimed they easily cleared the problem up.
Now, as we get ready to move into a new year of tolling on I405, comes news that a glitch the week before Christmas hit slightly more drivers – over a quarter-million commuters were billed incorrectly, according to Associated Press.
But fear not, says WSDOT officials, wrote the AP. “The department says the glitch was caused by the toll-equipment vendor, Schneider Electric, which was charging customers at a default rate and not the rate generated by the system.
“Department officials say Schneider Electric will cover the costs for lost toll revenue and to correct the error for customers.”
So, the state will still get its toll money, and after a few months drivers should see their bills corrected. But as for WSOT ever instilling confidence in the public that its polling scheme on I-405 will ever work right?
That’s a glitch that will likely be around for awhile.