Original reports indicated that the Washington Department of Transportation (WSDOT) double-charged 88 drivers for trips they took on the I-405 express toll lanes. However, according to the latest information, the “glitch” actually impacted a lot more drivers.
According to the Seattle Times, WSDOT officials have admitted that 3,300 drivers were overcharged “after their system sent an incorrect message that certain passes and license plates could not be read.” A customer representative billed those vehicles a second time “not knowing they already had been billed.”
WSDOT officials said that drivers will not have to wait 6-12 months for their re-imbursement, as originally reported. Rather, imbursements should be made within the next week and a half—for what that is worth.
One would think that after pumping millions of taxpayer dollars into a tolling scheme, the scheme would—at the very least—charge people correctly. However, once you consider that it’s WSDOT who is behind the scheme, the “glitch” isn’t so surprising.