Audit finds 13% of VA hospital schedulers told to falsify appointment schedules

An audit of Veteran Affairs hospitals nationwide finds prevalent fraud and abuse. ABC News,

“More than 57,000 veterans have been waiting 90 days or more for their first VA medical appointments, and an additional 64,000 appear to have fallen through the cracks, never getting appointments after enrolling and requesting them, the Veterans Affairs Department said Monday.

“It’s not just a numbers problem. Thirteen percent of schedulers in the facility-by-facility nationwide audit of 731 VA hospitals and outpatient clinics reported being told by supervisors to falsify appointment schedules to make patient waits appear shorter.”